Shipping Terms for Empire Oudh in Singapore & Malaysia
1. Carrier Selection: EmpireOudh will select a reputable shipping carrier (e.g., SingPost, DHL, FedEx, UPS) to deliver your order to your specified destination.
2. Shipping Timeframe: Shipping times may vary by destination, but we aim to process and dispatch orders promptly. You will receive an estimated delivery timeframe during checkout.
3. Shipping Costs: Shipping costs depend on factors like your location, package size, weight, and selected shipping method. These costs will be calculated and presented to you during the checkout process.
4. Customs and Duties: Please be aware of any customs regulations or import duties applicable to your destination country. Empire Oudh will provide the necessary documentation for customs clearance.
5. Tracking: We offer shipment tracking services. You will receive a tracking number with your order confirmation, allowing you to monitor the status and location of your package.
6. Returns: If you encounter any issues with your order, please refer to our Refund Policy or contact our customer support team for assistance.
7. Customer Support: For any inquiries, tracking assistance, or support, please contact our dedicated customer support team at empireoudh@gmail.com or WhatsApp us at +65 98667721 for urgent enquiries.
*Please note that we do not do international shipping to any other countries other than Singapore & Malaysia